Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SHBHCUT013 Mapping and Delivery Guide
Provide men’s general grooming services

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency SHBHCUT013 - Provide men’s general grooming services
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to consult with clients and provide a range of general men’s grooming services including trimming eyebrow and ear hair and shaving the neck under a beard. These enhancement services are usually offered in conjunction with haircutting services.Other units cover full moustache and beard maintenance, face and head shaves.This unit applies to hairdressers and barbers with well-developed skills who work in hairdressing salons or barber shops. They use discretion and judgement to manage the client service and take responsibility for the outcomes of their own work.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated in a hairdressing or barbering environment; this can be:

a hairdressing or barbering industry workplace or

a simulated hairdressing or barbering workplace, set up for the purpose of skills assessment that provides services to paying members of the public.

Assessment must ensure use of:

paying clients with different grooming requirements; these can be:

clients in a hairdressing or barbering industry workplace, or

clients in a simulated hairdressing or barbering workplace within a training organisation who have the expectation that the services provided reflect those of a commercial business

sufficient client traffic to allow for prioritisation of tasks so that clients are serviced effectively in a logical sequence

activities that require the individual to work with commercial speed, timing and productivity to:

deal with multiple tasks simultaneously

complete client services within designated timeframes that reflect accepted industry practice

basins with hot and cold running water and adjustable temperature controls

a hairdressing or barbering services workstation with:

one mirror per workstation

one adjustable client services chair per workstation

clean client gowns or wraps

clean client towels

grooming scissors

electric clippers and fine trimming attachments

battery operated or cordless rechargeable fine grooming trimmers

disposable blade safety razors

disposable razor blades

cutting combs with fine and coarse ends

shaving brushes

bowls

shaving lather

pre-shave conditioning oil

after shave products:

after shave lotion or conditioning cream

styptic lotion (not pencil)

talcum powder

disinfectant products for grooming and shaving tools

lubricants and coolants for electric clippers

product instructions

current plain English regulatory documents distributed by government regulators for health, hygiene, skin penetration and use of razor types

organisational procedures for:

client comfort, safety and hygiene

work health, safety and hygiene for grooming and shaving

waste minimisation

disposal of hair waste.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors; and:

hold a Certificate III in Hairdressing, or a Certificate III in Barbering, or a Certificate IV in Hairdressing, or be able to demonstrate equivalence of competencies; and

have at least three years full time employment experience as a hairdresser in a salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a hairdressing qualification; this cannot include any indentured traineeship or apprenticeship period; or

have at least three years full time employment experience as a barber in a shop or salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a barbering qualification; this cannot include any indentured traineeship or apprenticeship period.
Prerequisites/co-requisites
Competency Field Haircutting
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Consult with client and determine grooming needs.
  • Respond to customer request or proactively offer additional grooming services to enhance client service experience and appearance.
  • Determine, through discussion and questioning, scope of grooming services required.
  • Explain different services and obtain client agreement to proceed.
       
Element: Groom facial areas.
  • Maintain client and operator comfort, safety and hygiene throughout service according to organisational procedures.
  • Select and prepare equipment and appropriate attachments to suit the grooming service.
  • Position and adjust client head and neck during service to enable ease of access to head and facial areas.
  • Use scissors or clippers and over-comb cutting techniques to trim eyebrows to a neat appearance.
  • Use scissors or clippers and over-comb cutting techniques to trim moustache, if present, to a neat appearance.
  • Use trimmers to trim ear hair to a neat appearance.
       
Element: Shave front of neck area.
  • Identify contraindications to proceeding with shave and explain any present to client.
  • Apply conditioning oil and hot towels to soften hair.
  • Apply a wet lather of shaving cream to neck area under beard line.
  • Apply shaving strokes with razor at appropriate angle with skin stretched taut.
  • Shave neck area in a logical pattern and in direction of hair growth to avoid tearing skin.
  • Treat blood spots according to relevant skin penetration regulations and organisational procedures.
  • Apply hot then cold towels on completion of shave.
  • Apply after shave products to complete service.
       
Element: Finalise and review service.
  • Review service outcomes against client expectations and confirm client satisfaction with result.
  • Clean or dispose of equipment and dispose of hair waste according to health regulations and organisational procedures.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Consult with client and determine grooming needs.

1.1.Respond to customer request or proactively offer additional grooming services to enhance client service experience and appearance.

1.2.Determine, through discussion and questioning, scope of grooming services required.

1.3.Explain different services and obtain client agreement to proceed.

2. Groom facial areas.

2.1.Maintain client and operator comfort, safety and hygiene throughout service according to organisational procedures.

2.2.Select and prepare equipment and appropriate attachments to suit the grooming service.

2.3.Position and adjust client head and neck during service to enable ease of access to head and facial areas.

2.4.Use scissors or clippers and over-comb cutting techniques to trim eyebrows to a neat appearance.

2.5.Use scissors or clippers and over-comb cutting techniques to trim moustache, if present, to a neat appearance.

2.6.Use trimmers to trim ear hair to a neat appearance.

3. Shave front of neck area.

3.1.Identify contraindications to proceeding with shave and explain any present to client.

3.2.Apply conditioning oil and hot towels to soften hair.

3.3.Apply a wet lather of shaving cream to neck area under beard line.

3.4.Apply shaving strokes with razor at appropriate angle with skin stretched taut.

3.5.Shave neck area in a logical pattern and in direction of hair growth to avoid tearing skin.

3.6.Treat blood spots according to relevant skin penetration regulations and organisational procedures.

3.7.Apply hot then cold towels on completion of shave.

3.8.Apply after shave products to complete service.

4. Finalise and review service.

4.1.Review service outcomes against client expectations and confirm client satisfaction with result.

4.2.Clean or dispose of equipment and dispose of hair waste according to health regulations and organisational procedures.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

consult with at least five clients, recommend general grooming services and cumulatively complete the following services which consistently achieve desired outcomes to client satisfaction:

trimming eyebrows

trimming moustaches

trimming ear hair

front of neck shave under beard line.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

types of tools and techniques used for precision grooming of eyebrow, moustache and ear hair

contraindications to shaving:

contagious disorders of the skin

abnormal skin conditions

presence of blemishes or moles

sunburn

the effects on skin and hair of:

pre-conditioning products and hot towels

after-shave conditioning products and cold towels

shaving patterns and directions, in relation to hair growth, and the impact on the finished result

cleaning techniques and uses of cleaning and disinfection products for grooming and shaving equipment

basic aspects of local government, state or territory health regulations for:

hygiene and infection control for grooming and shaving

skin penetration

use of razor types, with emphasis on the prohibition of straight razor use

industry practices and organisational procedures for:

client comfort, safety and hygiene with particular emphasis on:

using gowns to protect client clothes

monitoring client comfort

preventing cross-transmission of infection between customers

work health, safety and hygiene for grooming, with particular emphasis on:

using correct posture and adjusting height of client chair to avoid fatigue and injury

using correct techniques to hold, grip and manipulate grooming and shaving tools to avoid fatigue and injury

preventing cross-transmission of infection during customer contact

waste disposal with particular emphasis on environmentally sound disposal methods for hair waste.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Consult with client and determine grooming needs.

1.1.Respond to customer request or proactively offer additional grooming services to enhance client service experience and appearance.

1.2.Determine, through discussion and questioning, scope of grooming services required.

1.3.Explain different services and obtain client agreement to proceed.

2. Groom facial areas.

2.1.Maintain client and operator comfort, safety and hygiene throughout service according to organisational procedures.

2.2.Select and prepare equipment and appropriate attachments to suit the grooming service.

2.3.Position and adjust client head and neck during service to enable ease of access to head and facial areas.

2.4.Use scissors or clippers and over-comb cutting techniques to trim eyebrows to a neat appearance.

2.5.Use scissors or clippers and over-comb cutting techniques to trim moustache, if present, to a neat appearance.

2.6.Use trimmers to trim ear hair to a neat appearance.

3. Shave front of neck area.

3.1.Identify contraindications to proceeding with shave and explain any present to client.

3.2.Apply conditioning oil and hot towels to soften hair.

3.3.Apply a wet lather of shaving cream to neck area under beard line.

3.4.Apply shaving strokes with razor at appropriate angle with skin stretched taut.

3.5.Shave neck area in a logical pattern and in direction of hair growth to avoid tearing skin.

3.6.Treat blood spots according to relevant skin penetration regulations and organisational procedures.

3.7.Apply hot then cold towels on completion of shave.

3.8.Apply after shave products to complete service.

4. Finalise and review service.

4.1.Review service outcomes against client expectations and confirm client satisfaction with result.

4.2.Clean or dispose of equipment and dispose of hair waste according to health regulations and organisational procedures.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Respond to customer request or proactively offer additional grooming services to enhance client service experience and appearance. 
Determine, through discussion and questioning, scope of grooming services required. 
Explain different services and obtain client agreement to proceed. 
Maintain client and operator comfort, safety and hygiene throughout service according to organisational procedures. 
Select and prepare equipment and appropriate attachments to suit the grooming service. 
Position and adjust client head and neck during service to enable ease of access to head and facial areas. 
Use scissors or clippers and over-comb cutting techniques to trim eyebrows to a neat appearance. 
Use scissors or clippers and over-comb cutting techniques to trim moustache, if present, to a neat appearance. 
Use trimmers to trim ear hair to a neat appearance. 
Identify contraindications to proceeding with shave and explain any present to client. 
Apply conditioning oil and hot towels to soften hair. 
Apply a wet lather of shaving cream to neck area under beard line. 
Apply shaving strokes with razor at appropriate angle with skin stretched taut. 
Shave neck area in a logical pattern and in direction of hair growth to avoid tearing skin. 
Treat blood spots according to relevant skin penetration regulations and organisational procedures. 
Apply hot then cold towels on completion of shave. 
Apply after shave products to complete service. 
Review service outcomes against client expectations and confirm client satisfaction with result. 
Clean or dispose of equipment and dispose of hair waste according to health regulations and organisational procedures. 

Forms

Assessment Cover Sheet

SHBHCUT013 - Provide men’s general grooming services
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SHBHCUT013 - Provide men’s general grooming services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: